Method of Payment
The accepted methods of payment are credit cards and PayPal. We accept any of the following credit cards: Visa, Mastercard, American Express.
For credit card payments, we use credit card settlement substitution system by Stripe, Inc. All your credit card information will be securely handled and managed by Stripe for your safety. For PayPal payments (requires a PayPal account), you will be redirected to PayPal's page where you log in to finalize your payment. All your PayPal billing information will be securely handled and managed by PayPal for your safety.
We require an adult guardian’s consent for an underage customer’s purchase. Please ask your guardian to help you with your purchase.
Frequently Asked Questions
Q: What is the download version?
A: It is a product that can be downloaded online and used right away after an order is placed. You can make your purchase at any time with any of the accepted credit cards on CYBER Gadget Online Shop.
Q: What payment methods are accepted?
A: Credit cards and PayPal.
Q: Can I cancel or return the download version after paying for it?
A: We do not accept a return or cancellation of a downloaded item. Please understand that we cannot cancel an order even if it hasn’t been downloaded or used because the download version can be accessed right after an order is placed, so check the operating environment first before placing an order. In cases where the product doesn’t work after downloading, please send an email via our contact form.
Q: Is there any customer support for the download version?
A: Yes, for the first 3 months. Keep the order confirmation email that you will receive on the day of purchase from our online shop. Please understand, however, that we provide customer support only to the person who made the purchase.
Q: I lost the serial key. Can you send me again?
A: Please send an email via our contact form.
For additional inquiries, please send an email via our contact form.